Noir. Support
Contact us
Email [email protected] and we'll get back to you within two business days. Include your account email and, for scan issues, the name of the restaurant or a screenshot.
Subscriptions & purchases
Noir Pro and day passes are billed through your Apple ID. Manage or cancel anytime in Settings → your name → Subscriptions on your iPhone, or from the Manage subscription button inside the app. Refunds are handled by Apple at reportaproblem.apple.com.
Account & data
You can delete your account and all associated data from Settings → Delete account inside the app. Scanned photos and extracted lists are removed immediately. Our full policy is at wineauction.ai/privacy.
About market prices
Market benchmarks come from aggregated retail listings and auction results, normalized to a 750 ml bottle. They are informational estimates, not offers to sell.