Contact us

Email [email protected] and we'll get back to you within two business days. Include your account email and, for scan issues, the name of the restaurant or a screenshot.

Subscriptions & purchases

A Noir Day Pass or Noir Pro subscription bought in the app is billed through your Apple ID. Manage or cancel it in Settings → your name → Subscriptions on your iPhone, or from the Profile screen in Noir. Refunds are handled by Apple at reportaproblem.apple.com.

Wine Auction Pro already includes Noir Pro. It is billed and managed separately on wineauction.ai. If both a Wine Auction Pro plan and an App Store Noir Pro subscription are active, Noir shows both; neither subscription is canceled automatically.

Account & data

You can delete your account and all associated data from Settings → Delete account inside the app. Scanned photos and extracted lists are removed immediately. Our full policy is at wineauction.ai/privacy.

About market prices

Market benchmarks come from aggregated retail listings and auction results, normalized to a 750 ml bottle. They are informational estimates, not offers to sell.