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How to troubleshoot WineAuction in your AI assistant

Fix sign-in, missing tools, missing prices and API key problems.

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Sign-in fails

  1. Check you can sign in at wineauction.ai/login.
  2. Allow pop-ups and turn off ad blockers for the sign-in window.
  3. Still failing: remove the WineAuction connector, add it again and sign in.

No tools, or "needs login"

  1. Open your app's connector settings and sign in to WineAuction.
  2. Start a new chat. Open chats do not see new tools.
  3. Check the server URL is exactly https://wineauction.ai/api/mcp.
  4. On a Claude Team or Enterprise plan, a workspace owner has to add the connector first.

The answer does not use WineAuction

Name it: "Use WineAuction to check Sassicaia 2016." Check the connector is on for this chat.

Prices are missing or look wrong

  • No retail prices: some wines have none. If no wine shows any, sign in again. Retail needs a WineAuction account.
  • No restaurant prices: restaurant offers need a paid plan. See Pricing.
  • Wrong wine or vintage: use the full producer and cuvée name, with the vintage.

You hit a limit

Free accounts get a set number of wine lookups each month. The answer says when you reach it. See Pricing.

API keys

Use OAuth when your app supports it. Otherwise create a key in Settings, send it as Authorization: Bearer <key>, and never paste it into a chat. If a key leaks, revoke it in Settings.

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